OVERVIEW

This website is operated by Pigment Workroom, Bari. Throughout the site, the terms “we”, “us” and “our” refer to Pigment Workroom, Bari. By visiting our site and/or purchasing something from us, you, the user, are conditioned upon your acceptance of all terms, conditions, policies and notices stated here. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website.
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.

GENERAL CONDITIONS

1- You may not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction. You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
2- We reserve the right to refuse service to anyone for any reason at any time.
3- You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks; and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
4- You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
5- We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.
6- We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
7- All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.
8- You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

PAYMENT

*If you prefer to pay by bank transfer please contact us: info@pigment-wr.com
Taxes: international Buyers are responsible for all customs fees or taxes. Buyers are responsible for knowing and abiding by any import restrictions to their country from Italy.

SHIPPING

All the items in our shop will be shipped after receipt of payment, by REGISTERED MAIL (Poste Italiane) with tracking number, in order to check the delivery status.
We ship once a week, usually on Tuesday.
Shipping Schedules*:
NATIONAL +/- 1-5 business days
EUROPE +/- 3-10 business days
REST OF THE WORLD +/- 5-20 business days
*Schedules according to the Italian Mail Services
Shipping prices include packaging.
Be aware that during Christmas time it will take longer. Schedule variations depend also on the customs of each country.

REFUNDS AND EXCHANGES

We don’t offers refunds for our items.
All items are carefully packed and we’re not responsible for any damage incurred during transport. There is no refund for items not received due to incorrect address.
We use professional tubes for shipping up to 4 posters together. We cover the printed side of our posters with wrapping paper for a better protection of the artwork. We are not responsible for any damage occurred while unpacking a poster or any other item shipped.
If any item arrived damaged, please write as soon as possible at info@pigment-wr.com with some pictures attached, showing the defective part of it. We’ll ship a replacement as soon as we agree on the status of the damaged product.
To notify a defective item, you have 15 days (for Europe) / 25 days (for the rest of the wolrd) since your purchase.

Our products are all handmade in an artisanal process.
This means that the products ordered may differ slightly from those used as samples here on the website. Pictures of the products visualized on the web site could appear to be slightly different from the original.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Via Napoli n.10, Carbonara di Bari.